Segurall

Anappthatbringstogetherallofaperson’sandtheirfamily’sinsurancepoliciesinoneplace,whatevertheinsurer.AnMVPdesignedatQuantionforSantalucíaImpulsa,fromarchitecturetoprototype.
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01

Project Overview

Every policy, on a single screen.

Anyone with home insurance from one company, car insurance from another and health cover from a third manages everything separately: each provider has its own app, its own bills and its own deadlines. Segurall was born within Santalucía Impulsa to bring it all together in an aggregator that doesn’t depend on any single insurer. At Quantion we defined the MVP in three parts: connection to the insurers, family profiles and renewal alerts.

Fitxa

RoleUI/UX Designer
Year2022
SectorInsurtech
ClientSantalucía Impulsa
AgencyQuantion
ProgrammeSantalucía Impulsa
Segurall logo for Santalucía Impulsa
Dashboard with a connected insurer, and the app menu
02

User Experience

Flow first, screens second.

Adding a policy means choosing whose it is, which line of insurance and which company, then connecting with credentials. Every feature started out as architecture: diagrams covering every branch (unverified email, incomplete profile, pending consent) before a single screen was drawn.

My contribution

  • MVP architecture: flow map for access, policies, profiles, support and account deletion, with every branch resolved.
  • User stories: a step-by-step walkthrough of adding a policy, to align business, design and development.
  • Empty states: three dashboard paths depending on whether the email is verified, the profile is complete or policies have already been added.
  • Family consent: an email request to the family member before connecting their policies.
Flow diagram for a policy renewal alert
Flow diagram for adding policies from one line of insurance
Flow diagram for deleting a profile
03

Prototyping

Every screen, with its status.

Every screen lived in Figma with a review card alongside it: draft, in review or final, plus three fields for comments, questions and future ideas. The team left open questions there, and the prototypes, tested with internal users at Santalucía, served to close them.

My contribution

  • Review card: status and notes on every screen, so the file was both the design and a record of decisions.
  • User testing: clickable prototypes for sign-up, log-in and adding a policy, tested with Santalucía staff.
  • Log-in iteration: from a password to a 4-digit code with SMS verification.
Review card for the no-connection alert, beside two dashboard screens
User story for connecting to an insurer: choosing the company and logging in with credentials
User story for insurers without a customer area, with the path to connection
Creating the 4-digit access code, SMS verification and welcome screen
04

UI Design

Insurance data you can read at a glance.

A policy is a long list of figures: premium, renewal date, buildings, contents, cover. We built a system of cards and tabs that layers this information, with Outfit for headings and Open Sans for body text, a colour for each status and a chart of cumulative spend by line of insurance.

My contribution

  • Design system: primary, secondary and alert colour scales, and Outfit with Open Sans, in light and dark mode.
  • Policy components: single and grouped cards, plus tabs for details, insured item, cover and claims.
  • Dashboard: summary by line of insurance with cumulative spend, renewal alerts and outstanding bills.
Segurall colour palette: primary, secondary, text and background
Segurall typography: Outfit and Open Sans
Final app screens alongside their wireframes

Segurall made it through Santalucía’s committee, but regulatory issues in the sector put it on hold for later. The MVP was defined end to end: architecture, flows, design system and prototype, ready to pick up again when the framework allows.

Brand photography in a purple and turquoise duotone

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